Privacy Policy for RJ Appliance Services

RJ Appliance Services values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website https://www.rjappliances.services/ and related services.

By accessing or using our Website, you agree to the terms outlined in this Privacy Policy.

 

1. Information We Collect

We collect two types of information from users:

1.1 Personal Information

When you interact with our Website, you may be asked to provide personal information, such as:

• Name

• Email address

• Phone number

• Mailing address

• Payment information (for services or purchases)

• Service details (such as appliance type, issues, or model number)

1.2 Non-Personal Information

We also collect non-personal information automatically as you browse our Website, including:

• IP address

• Browser type

• Device type

• Referring URL

• Date and time of visit

• Pages visited

• Cookies and tracking technologies (see "Cookies" section below)

 

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing services: To schedule appliance repair appointments, communicate with you regarding services, and process payments.

• Customer support: To respond to inquiries, provide support, and resolve any issues you may have with our services.

• Marketing and promotions: To send you promotional emails or updates about our services (you can opt-out at any time).

• Improving our Website: To enhance the user experience, improve service offerings, and optimize our Website functionality.

• Compliance and legal purposes: To comply with applicable laws, regulations, and contractual obligations.

 

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except as follows:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, or delivering services (e.g., payment processors, email marketing providers). These service providers are obligated to keep your information confidential and use it solely for the purposes specified by us.

• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests, such as a court order or government inquiry.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.

 

4. Cookies and Tracking Technologies

Our Website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small files placed on your device that allow us to remember certain information. You can control cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our Website.

We use cookies for the following purposes:

• Essential cookies: To ensure the Website functions properly.

• Performance cookies: To gather analytics about how visitors use the Website.

• Functional cookies: To remember your preferences and settings.

• Targeting cookies: To deliver personalized ads based on your browsing behavior.

For more information on how we use cookies, please review our [Cookie Policy] (if applicable).

 

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

 

6. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.

• Correction: You can request to correct any inaccuracies in your personal information.

• Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.

• Opt-out: You can opt out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise any of these rights, please contact us at info@rjappliances.com

 

7. Third-Party Links

Our Website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party websites you visit.

 

8. Children's Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information.

 

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

RJ Appliance Repair
Email: info@rjappliances.com
Phone: 571-365-8161
Address: 13817 Fount Beattie Ct, Centreville, VA 20121

 

This Privacy Policy was last updated on 11/14/2024.